Terms of service

Overview

Welcome to Rocketcitybags. The terms "we", "us", and "our" refer to Rocketcitybags. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated and secure shopping experience. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

The terms and conditions below, together with any policies referenced herein, describe your rights and responsibilities when you use our services. Please read these Terms of Service carefully before accessing or using our website. By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including those additional terms and conditions and policies referenced herein, such as our Privacy Policy and Return Policy.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use our services, including purchasing our handbags and accessories, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer or assign your account to any other person.

Section 2 - Our Products

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colors or product appearances may differ slightly from how they appear on your screen due to device settings. We reserve the right to modify or discontinue any product at any time without notice. We may also limit the sales of our products to any person or geographic region on a case-by-case basis.

Section 3 - Orders and Returns

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion. Your order is not accepted until we process your payment and confirm the order. Your purchases are subject to return or exchange strictly in accordance with our 30-Day Return and Refund Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale.

Section 4 - Prices and Billing

All prices on our store are listed in US Dollars ($). Prices for our products are subject to change without notice. The price charged will be the price in effect at the time the order is placed. We accept secure payments through PayPal and Venmo. You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store so that we can successfully process your orders and contact you if needed.

Section 5 - Shipping and Delivery

We process and ship orders within the timeframes specified in our Shipping Policy, utilizing trusted carriers such as DHL and FedEx. While we strive to meet all estimated delivery times, we are not liable for delays caused by the shipping carriers or events outside our control. Once we transfer products to the carrier, the risk of loss passes to you.

Section 6 - Intellectual Property

Our website and services, including all text, branding, graphics, and images, are owned by Rocketcitybags and are protected by applicable intellectual property laws. You must not reproduce, distribute, or create derivative works of any material on our site without our prior written consent.

Section 7 - Optional Tools and Third-Party Links

We may provide you with access to third-party tools or links to third-party websites that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites, and any use of these tools or sites is entirely at your own risk.

Section 8 - Relationship with Shopify

Our store is powered by Shopify. However, any sales and purchases you make are directly with Rocketcitybags. By using the services, you acknowledge that Shopify is not responsible for any aspect of the sales between you and us, and you release Shopify from any claims arising from your transactions with our store.

Section 9 - Privacy

Your submission of personal information through the store is governed by our Privacy Policy. By using our services, you acknowledge that you have read and understood our data collection and protection practices.

Section 10 - Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, shipping charges, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 11 - Prohibited Uses

You may use our services for lawful purposes only. You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any local or international regulations, rules, or laws; (d) to infringe upon our intellectual property rights or the rights of others; (e) to submit false or misleading information; or (f) to upload viruses or malicious code that will affect the functionality of the service.

Section 12 - Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The services and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.

To the fullest extent permitted by law, Rocketcitybags, our directors, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, punitive, or consequential damages, including lost profits, lost revenue, or loss of data, arising from your use of any of the services or any products procured using the service.

Section 13 - Indemnification

You agree to indemnify, defend, and hold harmless Rocketcitybags and our affiliates, partners, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Section 14 - Severability and Governing Law

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Rocketcitybags is headquartered.

Section 15 - Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Section 16 - Contact Information

If you have any questions or require further assistance regarding our Terms of Service, please reach out to our team using the official contact details below: